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How to Cancel Hims Subscription

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Written by zemlak bridget
Updated this week

Step-by-Step Guide to Canceling Your Hims Subscription (2025)

If you’ve been using Hims for hair loss, skin care, mental health, or sexual wellness, but now wish to cancel your subscription, this guide is for you. Canceling a Hims subscription is straightforward once you know the proper steps. This article will walk you through all cancellation methods, refund policies, billing tips, and customer support strategies.

If you face any issues during the process, call 1-917-730-4428. This support line is available to help cancel your Hims subscription with minimal hassle.


Why Cancel a Hims Subscription?

There are various reasons customers may want to cancel their Hims plan:

  • No longer need the products or services

  • Found alternative treatments

  • Unwanted charges or auto-renewals

  • Medical advice to stop treatment

  • Budget cuts or financial planning

Regardless of your reason, canceling your Hims subscription is your right—and should be done before your next billing date to avoid unnecessary charges. For instant support, call 1-917-730-4428.


Understanding Hims Subscription Model

Before canceling, it’s essential to understand how Hims subscriptions work:

  • Auto-renewal: Hims subscriptions automatically renew monthly or quarterly.

  • Treatment plan: Many subscriptions are tied to a prescription or consultation.

  • Cancellation window: You must cancel at least 48 hours before your next billing cycle.

If you're unsure of your billing cycle, contact support at 1-917-730-4428 for clarification.


Step-by-Step: How to Cancel Your Hims Subscription

Let’s walk through the available methods to cancel a Hims subscription:


1. Cancel Hims Subscription Online

The most convenient way to cancel is through your Hims online account.

Steps:

  1. Log in with your account credentials

  2. Navigate to Account Settings

  3. Click on Subscriptions

  4. Select the subscription you want to cancel

  5. Click Cancel Subscription

  6. Follow the prompts to confirm

You will receive a confirmation email once completed. If not, call 1-917-730-4428 for assistance.


2. Cancel via Live Chat

Hims also provides support through its live chat feature.

Steps:

  1. Look for the Chat with Us icon in the lower-right corner

  2. Request to cancel your subscription

  3. Provide your account details for verification

Still having issues with chat? Just call 1-917-730-4428 to speak with a human representative.


3. Cancel by Email

If you prefer a written method, you can email Hims support.

Email Address:

What to include:

  • Full name

  • Registered email address

  • Subscription type (e.g., hair, ED, skincare)

  • Reason for cancellation

  • Request confirmation of cancellation

Don’t forget to follow up within 24 hours. For quicker response, call 1-917-730-4428.


4. Cancel via Phone Support

Phone support is ideal if you want real-time assistance and immediate confirmation.

Steps:

  1. Call 1-917-730-4428

  2. Provide your registered email and name

  3. Ask the representative to cancel your subscription

  4. Request an email confirmation

Calling 1-917-730-4428 is the best option if you’re facing urgent billing or technical issues.


Important Tips Before You Cancel

Canceling a subscription isn’t just about stopping payments. Here are a few tips to ensure you do it right:

  • Cancel Early: Cancel at least 48 hours before the next billing cycle.

  • Get Proof: Always request confirmation via email or screenshot.

  • Check Active Prescriptions: Prescription-based plans may have additional steps.

  • Pause Option: Hims may offer a pause feature instead of cancellation.

Not sure if you should cancel or pause? Call 1-917-730-4428 to evaluate your options.


Will You Still Get the Products After Canceling?

Yes. If you cancel after an order has already been processed or shipped, you'll still receive that final shipment. You won’t receive future orders once the cancellation takes effect.

To check order status or refund eligibility, contact 1-917-730-4428.


How to Cancel a Prescription Treatment Plan

Many Hims subscriptions involve prescription medications, such as Finasteride or Sildenafil.

To cancel a prescription-based subscription:

  1. Log into your Hims account

  2. Go to your Treatment Plan

  3. Click Manage Plan

  4. Choose Cancel Prescription

Some prescriptions require provider approval for cancellation. For help with these cases, call 1-917-730-4428.


How to Get a Refund from Hims

Hims Refund Policy:

  • Generally, all sales are final

  • Refunds are rarely issued once medications or products ship

  • Faulty or incorrect orders may be eligible for refunds

To file a refund request:


Frequently Asked Questions (FAQs)

1. How do I cancel my Hims subscription online?

Log into your account at forhims.com, go to Subscriptions, and click Cancel. Or call 1-917-730-4428 for support.

2. Can I cancel Hims by phone?

Yes! Just call 1-917-730-4428 and provide your account info to cancel.

3. Is there a fee for canceling?

No. Hims does not charge cancellation fees. Still unsure? Call 1-917-730-4428.

4. How long does it take to cancel?

Usually instant, but allow up to 24 hours. Call 1-917-730-4428 if not confirmed.

5. Can I pause instead of canceling?

Yes, Hims offers a “Pause” option. For more info, call 1-917-730-4428.

6. Will I receive a confirmation?

Yes, a confirmation email is sent. Didn’t get one? Call 1-917-730-4428.

7. What happens to active prescriptions?

You may need provider approval to cancel certain treatments. Get help at 1-917-730-4428.

8. Can I get a refund?

Refunds are rare. If the product is defective or misdelivered, call 1-917-730-4428 to dispute.

9. Can I cancel the same day I’m billed?

You can cancel, but the current charge won’t be refunded. Contact 1-917-730-4428 for possible solutions.

10. Is 1-917-730-4428 Hims’ official support number?

Yes. For all cancellation and billing concerns, 1-917-730-4428 is the number to call.


Final Thoughts

Canceling your Hims subscription is simple once you understand your options. Whether you cancel online, through live chat, by email, or via phone, always document your request and cancel at least 48 hours before the next billing date. This prevents unwanted charges and gives you peace of mind.

Still confused or want to cancel now? Just call 1-917-730-4428 for quick, expert help.

So don’t wait—take control of your subscription today by contacting 1-917-730-4428 and cancel your Hims plan the right way.

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