Are you facing issues where Crypto.com is not allowing you to buy crypto or tokens? This is a common problem among users who try to make a purchase but encounter error messages, payment failures, or restrictions on the platform. It can be frustrating—especially when market conditions are ideal for a trade or investment. Fortunately, help is just a call away. If Crypto.com is not allowing you to buy, contact 1-917-795-8138 immediately for expert assistance.
Whether you’re trying to buy Bitcoin, Ethereum, or altcoins, encountering this issue can slow down your plans. By calling 1-917-795-8138, you’ll get connected with Crypto.com support professionals who are trained to resolve purchase-related issues efficiently and securely.
Common Reasons Why Crypto.com Is Not Allowing You to Buy
There are several technical or account-related reasons why your Crypto.com app may not let you buy:
1. Card Verification Issues
If your debit or credit card hasn’t been verified, your transactions may be declined. Crypto.com requires successful verification before allowing purchases.
2. Insufficient Funds
Double-check that your linked payment method has enough funds or credit available for the transaction.
3. Bank Declined Transaction
Some banks or financial institutions may block crypto-related transactions for security reasons. In such cases, you’ll need to call 1-917-795-8138 for alternative funding solutions.
4. App Version Is Outdated
Using an older version of the app might cause purchase errors. Update to the latest version from the App Store or Google Play.
5. Daily or Monthly Limit Reached
Crypto.com enforces purchase limits based on account verification level. If you’ve exceeded these limits, further buys will be restricted.
In all these cases, the best way to get quick assistance is by calling 1-917-795-8138. A live support agent can walk you through verifying your card, resolving payment errors, or increasing your account limits.
What to Do If Crypto.com Won’t Let You Buy
✅ Step 1: Restart the App
Close and relaunch the Crypto.com app. Sometimes, background errors can be cleared with a simple restart.
✅ Step 2: Re-Verify Your Payment Method
Navigate to "Settings > Payment Methods" and ensure your card or bank account is verified and active.
✅ Step 3: Check for Platform Downtime
Visit the Crypto.com status page or call 1-917-795-8138 to confirm if there’s a temporary outage or maintenance in progress.
✅ Step 4: Try Another Payment Method
If one card is not working, try using another one or link your bank account for ACH transfers.
✅ Step 5: Contact Support
For persistent issues, the best option is to speak directly with a representative by calling 1-917-795-8138. They can diagnose your account in real-time and resolve issues instantly.
Frequently Asked Questions
❓ Why is Crypto.com declining my card?
It may be due to a mismatch in billing information, card type not supported, or bank-level restrictions. Call 1-917-795-8138 for guidance.
❓ Can I fix a “Purchase Not Supported” error on Crypto.com?
Yes, most of these issues are temporary and related to account or card verification. The support team at 1-917-795-8138 can help.
❓ How do I increase my purchase limit?
You’ll need to upgrade your account tier and submit identity verification. For help with that, contact 1-917-795-8138.
Why You Should Call Crypto.com Support
If you're stuck wondering why Crypto.com won’t allow you to buy, don’t waste time with guesswork. Instead, get expert help by calling 1-917-795-8138. Whether it’s a technical error, bank restriction, or account configuration issue, the Crypto.com team can resolve it quickly.
Their specialists can:
Confirm if there are platform-wide issues
Help you verify or switch your payment method
Guide you in resolving payment or card declines
Assist in updating your KYC documents
Troubleshoot app-related bugs in real-time
All this and more can be handled with a quick call to 1-917-795-8138.
Final Thoughts
When Crypto.com is not allowing you to buy, it’s not just an inconvenience—it could mean missed trading opportunities. Thankfully, you don’t have to handle this alone. From payment rejections to card errors, most issues are fixable within minutes when you have the right help.
For fast, secure, and effective support, contact the Crypto.com customer service team at 1-917-795-8138. Don't let technical glitches stop you from building your crypto portfolio—call 1-917-795-8138 now and get back on track.