Turkish Airlines, the flag carrier of Turkey, is renowned for its world-class service, extensive flight network, and commitment to providing passengers with a premium travel experience. Operating flights to over 300 destinations across Europe, Asia, Africa, and the Americas, Turkish Airlines has become a trusted choice for millions of travelers. For those living in or traveling through New York City, the Turkish Airlines New York office is a valuable resource for customer support, ticketing services, travel inquiries, and more.

Whether you're planning a trip, managing a booking, or need assistance with baggage or check-in, the Turkish Airlines New York office offers personalized support to meet your travel needs. For quick support or urgent inquiries, travelers can also contact +1-833-693-5241, a dedicated helpline that can assist with all Turkish Airlines-related concerns.

In this comprehensive guide, we’ll cover everything you need to know about the Turkish Airlines office in New York, including services offered, location details, customer support options, and frequently asked questions.

Founded in 1933, Turkish Airlines has grown into one of the most respected international airlines in the world. It is a member of the Star Alliance, the world's largest airline alliance, and operates a fleet of more than 300 aircraft.

Turkish Airlines connects New York to Istanbul and beyond, offering direct flights from John F. Kennedy International Airport (JFK) to Istanbul and convenient onward connections across Europe, Asia, and the Middle East.

Although many services can now be handled online, visiting or contacting a local airline office still offers significant benefits, especially for complex travel situations or urgent needs.

Here’s how the Turkish Airlines office in New York can assist you:

Want to book a flight in person or have questions about your itinerary? The New York office can assist with:

Need to adjust your travel plans? The office can help you with:

If you've experienced problems with checked luggage, the office can assist with:

The office provides support for:

Though Turkish Airlines does not issue visas, the staff can guide you on:

The New York office can help you with:

Here is the general information for the Turkish Airlines office in New York:

Office Address:
​Turkish Airlines New York Office
350 Fifth Avenue, Suite 7510
New York, NY 10118
​(Located inside the Empire State Building)

Customer Service Phone Number:
​+1-833-693-5241 (For ticketing, reservations, and general support)

Email Support:
You can also reach out through the Turkish Airlines website’s contact form or use the email associated with customer relations.

Working Hours:
Monday to Friday: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed
(Note: Hours may vary during holidays or peak travel periods.)

Turkish Airlines operates out of Terminal 1 at John F. Kennedy International Airport (JFK) in New York City. If you need assistance at the airport, staff members at the ticket counter can help with:

JFK Terminal 1 Contact Number:
Refer to +1-833-693-5241 for flight-related concerns or check-in issues.

Here’s a more detailed look at the common services available through the Turkish Airlines New York office and support line:

While visiting the office in person is beneficial for complex issues, calling +1-833-693-5241 is the most convenient and immediate way to get help with:

This toll-free number connects you to a support team trained to resolve issues quickly and efficiently.

To get the most out of your visit or call, have the following information ready:

Having this information handy ensures faster service and fewer delays.

If you're traveling as part of a corporate group, tour, or business trip, the New York office can assist with:

The airline’s business services are tailored to meet the needs of professional travel and event management.

Many travelers have shared their positive experiences with the New York office, citing:

However, as with any airline, peak travel times may lead to longer wait times. It’s recommended to call early in the day or visit during mid-week to avoid delays.

Yes, you can book, modify, and cancel tickets directly at the Turkish Airlines office in New York.

While the office can’t issue visas, they can guide you on requirements and documentation needed for your destination.

You can report lost or delayed baggage either at the airport or through the New York office. Always keep your baggage claim tags.

Call +1-833-693-5241, available 24/7, for urgent inquiries.

Yes, refunds can be processed for eligible tickets. It’s best to call ahead and confirm documentation requirements.

The Turkish Airlines New York office is your go-to resource for managing bookings, handling travel-related issues, and getting expert help before or after your flight. Whether you’re flying for business, leisure, or emergency travel, their dedicated team is ready to assist.

For immediate assistance, call +1-833-693-5241 and speak directly with a trained support agent who can resolve your issues quickly and efficiently. And if you’re in New York City, visiting the office at 350 Fifth Avenue is a convenient option for in-person support.

With reliable service and global reach, Turkish Airlines continues to be a top choice for travelers seeking comfort, convenience, and connection.