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Turkish Airlines New York Office +1-917-730-3729

Turkish Airlines New York Office

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Written by krystel ava
Updated today

Turkish Airlines New York Office - Complete Guide (2025)

For travelers in the Northeastern United States, Turkish Airlines' New York office serves as a vital resource for flight bookings, customer service, and travel assistance. This comprehensive guide provides all essential details about the Turkish Airlines New York office, including location, services offered, contact information (+1-917-730-3729), and step-by-step instructions for getting assistance.

Turkish Airlines New York Office Overview

Office Location & Hours

  • Address: 521 5th Avenue, Suite 1700, New York, NY 10175

  • Nearest Landmark: Between 43rd and 44th Streets in Midtown Manhattan

  • Business Hours:

    • Monday-Friday: 9:00 AM - 5:30 PM EST

    • Saturday: 10:00 AM - 4:00 PM EST

    • Sunday: Closed

  • Accessibility: Wheelchair accessible building with elevator access

Office Services

The New York office provides:
✓ Flight bookings and reservations
✓ Ticket changes and cancellations
✓ Miles&Smiles program assistance
✓ Group travel arrangements (10+ passengers)
✓ Special assistance requests (disabled passengers)
✓ Visa and travel document questions
✓ Lost baggage claims
✓ Refund processing

Contacting Turkish Airlines New York Office

By Phone

  • Main Office: +1-917-730-3729

  • Reservations: +1-800-874-8875

  • Operating Hours: 24/7 customer service

  • Average Wait Time: 8-12 minutes during peak hours

In-Person Visits

Before visiting:

  1. Check if your issue can be resolved online or by phone

  2. Bring all relevant documents (booking reference, passport, etc.)

  3. Arrive early (before 11 AM or after 2 PM for shorter waits)

What to expect:

  • Security check at building entrance

  • Ticket system for service queue

  • Multilingual staff available (Turkish, English, Spanish)

Email & Online

Step-by-Step Guide for Common Services

1. Booking Flights

Option A: In-Person

  1. Visit office with travel dates and passport

  2. Consult with agent for best routes/prices

  3. Receive printed itinerary

Option B: By Phone

  1. Call +1-917-730-3729

  2. Provide travel details to agent

  3. Receive e-ticket via email

2. Changing/Canceling Reservations

  1. Have booking reference ready

  2. Call or visit office before flight

  3. For refunds: Allow 7-10 business days for processing

3. Special Assistance Requests

  1. Contact office at least 48 hours before flight

  2. Specify needs (wheelchair, dietary restrictions)

  3. Confirm arrangements via email

4. Lost Baggage Claims

  1. File report at airport first

  2. Visit NY office with:

    • Boarding pass

    • Baggage claim ticket

    • Detailed description of luggage

  3. Get tracking reference number

Frequently Asked Questions

Q: Does the office issue same-day tickets?
A: Yes, for immediate travel within 24 hours.

Q: Can I pay for tickets in cash at the office?
A: No, credit/debit cards only since 2020.

Q: Is there parking available?
A: No dedicated parking - use nearby garages on 44th St.

Q: How early should I arrive for international flights?
A: At least 3 hours before departure from JFK.

Q: Does the office handle visa applications?
A: No, but they can provide flight itineraries for visa applications.

Tips for Efficient Service

  1. Best Times to Visit: Tuesday-Thursday mid-morning

  2. Documents to Bring: Passport, booking reference, payment card

  3. Language Assistance: Ask for Turkish-speaking staff if needed

  4. Mobile Check-In: Complete before visiting to save time

  5. Miles&Smiles: Have account number ready for rewards queries

Nearby Turkish Airlines Facilities

  • JFK Airport Ticket Counter: Terminal 1, open 10 AM-6 PM daily

  • Newark Airport Desk: Terminal B, limited hours

  • Downtown Kiosk: 3 World Trade Center (appointments only)

Conclusion: Making the Most of Turkish Airlines NY Office

The Turkish Airlines New York office at 521 5th Avenue serves as a comprehensive resource for travelers needing personalized assistance with flights to Turkey and beyond. Whether you need to book a flight, resolve a travel issue, or get special assistance, the knowledgeable staff can help.

For immediate assistance, call +1-917-730-3729 or visit during business hours. Remember that many services can also be completed online via their official website. With its central Manhattan location and multilingual staff, the New York office provides convenient support for all your Turkish Airlines travel needs.

Pro Tip: For complex issues like group bookings or persistent baggage claims, scheduling an appointment (via phone or email) can significantly reduce your wait time and ensure dedicated service. Safe travels with Turkish Airlines!


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