How To Cancel Regal Unlimited Subscription +1-833-693-5241
Regal Unlimited has made it incredibly easy for movie lovers to catch every big-screen release as often as they want. With one flat monthly fee, subscribers enjoy unlimited movie viewings at participating Regal cinemas, early access screenings, discounts on concessions, and more. It’s a dream deal—until it’s not.
Maybe you’ve found yourself visiting the theatre less, or perhaps it’s a budgeting decision. Whatever your reason, if you’ve decided to pull the plug, you’re probably wondering how to cancel your Regal Unlimited subscription the right way without getting stuck with unexpected charges.
In this guide, we’ll walk you through everything you need to know to successfully cancel your Regal Unlimited plan, including the easiest and most direct method—calling customer service at +1-833-693-5241. We’ll also explore alternative methods, what to expect after cancellation, and common pitfalls to avoid.
What Is Regal Unlimited?
Regal Unlimited is a movie subscription plan that allows subscribers to watch unlimited standard format movies in Regal theatres for a flat monthly fee. The subscription tiers vary depending on access levels and regions, with pricing generally ranging from $18 to $23.50/month.
The perks include:
Unlimited standard movie viewings
10% off concessions
Exclusive early screenings and bonus content
Access to Regal Crown Club benefits
When you sign up, you agree to a minimum 12-month commitment, after which the subscription continues on a month-to-month basis until cancelled.
Why Cancel Regal Unlimited?
There are various reasons why someone might want to cancel their subscription:
1. Financial Reasons
Though Regal Unlimited offers great value for frequent moviegoers, if you're only watching a movie once or twice a month, you might not be getting your money’s worth. For some, budget constraints make subscriptions like this expendable.
2. Lack of Usage
Maybe your schedule changed, or you’ve lost interest in current movie lineups. If you’re not using your subscription regularly, it becomes a recurring charge for a service you’re not fully utilizing.
3. Theatre Closures or Inconvenience
If your local Regal theatre closed down or is too far away, the membership loses its appeal. In some cases, users cancel simply because they’ve relocated to an area without a participating Regal location.
4. Pandemic or Health Concerns
Some subscribers cancelled due to concerns about crowded theatres or limited showings during health-related restrictions.
Things to Know Before You Cancel
Before you dive into the cancellation process, there are a few important details to keep in mind:
12-Month Commitment
When you initially sign up for Regal Unlimited, you're agreeing to a one-year contract. That means you cannot cancel before 12 months without paying a termination fee or fulfilling the contract. After 12 months, your plan will auto-renew monthly and can be cancelled at any time.
Billing Cycle
Regal Unlimited renews automatically, and your billing date is based on the day you signed up. If you cancel after the billing date, you will still have access until the end of the paid month, but no refund will be issued for partial months.
Cancellation Must Be Requested Directly
There is no “Cancel” button in the Regal app. Instead, cancellations must be processed via customer support, either through a phone call or email request.
How to Cancel Regal Unlimited (3 Proven Methods)
Method 1: Cancel by Calling +1-833-693-5241 (Fastest and Most Reliable)
The quickest and most effective way to cancel is to call Regal Unlimited’s dedicated customer support line.
Steps to Cancel by Phone:
Call +1-833-693-5241 during business hours (typically 9 AM – 6 PM EST).
Provide the customer service representative with the following:
Your full name
Email address associated with your Regal account
Phone number
Last 4 digits of your payment method
Clearly state that you want to cancel your Regal Unlimited subscription.
Ask whether you're outside the 12-month commitment or if early cancellation fees apply.
Request a confirmation email of your cancellation.
Pro Tip: Note the time of the call, the representative’s name, and the case reference number if given. This can help in case of billing disputes.
Method 2: Cancel by Email
If you’re not comfortable calling or are unable to reach a live agent, you can send a cancellation request by email.
Steps to Cancel by Email:
Compose an email to customersupport@regalcinemas.com with the subject line “Request to Cancel Regal Unlimited Subscription.”
In the email, include:
Full name
Email address on your Regal account
Phone number
Date of birth (for identity verification)
Reason for cancellation (optional but helpful)
Request for confirmation of cancellation
Send the email at least 5 days before your billing date to avoid another charge.
Wait for confirmation. If you don’t receive a reply within 2 business days, follow up with a phone call.
Method 3: Contact via App or Website Chat (Not Always Available)
Some users have reported success by contacting customer support through the chat option on the Regal website or mobile app.
Steps:
Log into your Regal account via the app or website.
Look for the “Help” or “Support” section.
Initiate a chat session and explain you’d like to cancel your Regal Unlimited membership.
Provide requested verification details.
Request written confirmation once cancellation is processed.
This method may not always lead to immediate cancellation but can be helpful for starting the process.
What Happens After You Cancel?
Once your cancellation request is accepted:
Your membership stays active until the end of the current billing cycle.
You will not be charged for the following month.
All unused benefits, including movie access and discounts, expire once your membership ends.
If you’re within the 12-month agreement, you may either:
Be denied cancellation until the 12 months are complete, or
Be offered early cancellation with a possible termination fee.
Can You Pause Your Regal Unlimited Subscription Instead?
Unfortunately, Regal does not currently offer a pause option for Unlimited memberships. The only flexibility comes during periods of official theatre closures (e.g., during the COVID-19 pandemic), when memberships were automatically paused.
If you're unsure about canceling permanently, your best option is to wait until the end of your 12-month contract, then cancel before the next billing cycle.
Tips to Avoid Billing Issues
Cancel at least 5 days before your billing date to ensure processing.
Always request a confirmation email or reference number.
Monitor your bank statements to ensure no charges occur after cancellation.
Don’t assume uninstalling the app stops the subscription—it doesn’t.
Regal Unlimited Refund Policy
Regal Unlimited does not offer refunds for partial months. If your billing cycle renews, you're responsible for that month, even if you cancel mid-cycle.
The only time a refund may be considered is in the event of:
Duplicate charges
Billing errors
Theatre closures due to emergencies
For any billing disputes, always contact customer service at +1-833-693-5241 and provide proof.
Frequently Asked Questions (FAQs)
Q1: Can I cancel Regal Unlimited anytime?
Only after your initial 12-month commitment. After that, you can cancel anytime without penalty.
Q2: Will I still have access after I cancel?
Yes. Your benefits continue until the end of your current billing cycle.
Q3: Is there a way to pause the membership?
No. Regal does not currently offer a pause or freeze option.
Q4: What happens if I just delete the app?
Deleting the app does not cancel your subscription. You must contact customer service.
Q5: Will I be charged a cancellation fee?
Only if you attempt to cancel before the 12-month contract ends.
Conclusion
Regal Unlimited is a fantastic service for frequent moviegoers, but if it no longer fits your lifestyle or budget, cancelling is the right move. Whether you choose to call +1-833-693-5241, email customer service, or reach out via chat, the key is acting before your billing cycle renews and knowing your 12-month contract terms.
Take the steps outlined above, get written confirmation, and monitor your billing to ensure a smooth, stress-free cancellation.