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Lunch & Learn - September 11, 2024 - Creating AI Assistants: Pt. 2

Geoff Pierret avatar
Written by Geoff Pierret
Updated over 8 months ago

Introduction

  • Session Overview: This session is a continuation of the previous series on creating AI Assistants.

  • Resources: Recordings and slide decks are available via SharePoint and newsletters.

Recap of Part 1

  • Basics of AI Assistants: Introduction to creating AI assistants and their practical uses.

  • Frameworks: Review of methods like the WOa method for developing AI assistants.

Today's Focus

  • Frameworks and Models: Introduction to additional prompting structures for developing AI assistants.

  • Practical Examples: Live demonstrations of frameworks.

  • Future of AI Assistants: Discussion on the development and potential of AI assistants.

AI Assistants Today

  • Common Examples: Alexa, Siri, Google Assistant, and Cortana.

  • Usage: Handle billions of requests annually, aiding in productivity and convenience.

  • Concerns: Privacy issues, algorithmic bias, and over-dependence.

Frameworks for Building AI Assistants

  1. GROW Model: Goal, Reality, Options, Will.

    • Example: Improving capture management.

  2. SMART Framework: Specific, Measurable, Achievable, Relevant, Time-bound.

  3. CLEAR Model: Coaching framework for goal understanding and action steps.

  4. PDCA Cycle: Plan, Do, Check, Act for continuous improvement.

  5. 5W1H Method: Who, What, Where, When, Why, How for understanding problems.

Demonstration and Practical Application

  • Creating AI Assistants:

    • Use GROW model to structure decision-making processes.

    • Implement 5W1H method for comprehensive problem understanding.

Future of AI Assistants

  • Evolution: Transition from task-minded tools to agentic systems.

  • AI Agents: Capable of handling complex workflows and making decisions without constant user intervention.

  • Integration: Use of natural language processing, computer vision, and speech-to-text to enhance capabilities.

Upcoming Topics and Features

  • Best Practices: Upcoming sessions on AI workflows and automation.

  • New Features: Introduction to new AI tools and functionalities.

Resources and Support

  • Intercom Guides: Access to detailed guides and video recordings.

  • Training and Support: Unlimited training available through live messaging.

Conclusion

  • Encouragement: Emphasis on learning to build AI assistants to prepare for future advancements.

  • Next Steps: Continue learning and experimenting with AI tools and frameworks.

Questions and Feedback

  • Engagement: Encourage participants to reach out for support and provide feedback on topics of interest.

If you have any questions or want to include any details that I may have overlooked, please let me know!

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