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Lunch & Learn - June 5, 2024 - Prompt Engineering 101

Key concepts and techniques for effective prompt engineering; recognizing good and bad prompts; strategies to improve your prompting skills.

Chelsey Hernandez avatar
Written by Chelsey Hernandez
Updated over 8 months ago

What is Prompt Engineering?

Overview: Prompt engineering involves creating and perfecting prompts to ensure clear communication with AI models.

Key Principles:

  • Clarity: Clear instructions to avoid ambiguity.

  • Specificity: Detailed prompts that guide the AI accurately.

  • Context: Providing the necessary context for the AI to understand the task.

Importance of Good Prompting

Overview: Good prompting is crucial for directing the AI's performance.

Key Benefits:

  • Performance: Directly impacts the accuracy and usefulness of AI outputs.

  • Efficiency: Saves time and resources by reducing the need for multiple iterations.

  • Application: Essential for successful AI applications in customer service, content generation, and data analysis.

Common Mistakes in Prompt Engineering

Overview: Recognizing common mistakes can help you avoid pitfalls in prompt engineering.

Common Mistakes:

  • Vagueness: Lack of detail can lead to inaccurate results.

  • Overcomplexity: Asking the AI to perform multiple tasks at once can overwhelm it.

  • Ambiguity: Unclear instructions can confuse the AI.

Usage Tips:

  • Be specific and detailed in your prompts.

  • Break down complex tasks into simpler, more specific prompts.

  • Avoid ambiguous language.

Improving Your Prompts

Overview: Strategies to refine and enhance your prompts for better AI interaction.

Key Strategies:

  1. Refine and Clarify: Break down complex tasks into simpler, more specific prompts.

  1. Provide Detailed Feedback: Correct the AI by specifying what needs to be improved.

  1. Use Examples: Show the AI what you want by providing clear examples.

  1. Encourage Step-by-Step Thinking: Ask the AI to take a breath and proceed step-by-step.

  1. Be Specific About Goals: Clearly state your objectives and constraints.

  1. Start Simple, Then Refine: Begin with a basic prompt and refine it based on the AI's responses.

  1. Use Tags: Add tags like "summarize," "analyze," or "explain" to guide the AI.

Usage Tips:

  • Provide feedback on the AI's responses to help it learn and improve.

  • Use specific examples to demonstrate the desired outcome.

  • Start with simple prompts and build complexity as needed.

Advanced Techniques

Overview: Techniques to enhance your prompt engineering skills.

Key Techniques:

  • Chain of Thought Prompting: Build complex tasks step-by-step.

  • Direct Injection: Provide the AI with documents directly to analyze (copy/paste into the chat box).

  • Semantic Searching: Understand how the AI interprets your data and prompts (attach file(s) for the AI to reference).

Usage Tips:

  • Use detailed and specific instructions to guide the AI.

  • Break down tasks into manageable steps for better results.

  • Regularly review and refine your prompts based on the AI's responses.

Practical Examples

Overview: Real-world examples to illustrate effective prompt engineering.

Example 1:

  • Initial Prompt: "Create an executive summary for a proposal for German Sciences."

  • Refined Prompt: "Analyze the following text and ask me questions until you are ready to respond."

Example 2:

  • Detailed Feedback: "I intended for the case study to revolve around the specific solicitation, opportunity, and our provided response."

Usage Tips:

  • Use the AI's initial responses to refine and clarify your prompts.

  • Provide specific feedback to improve the AI's understanding and output.

Expert Review

Overview: The importance of human expertise in validating AI outputs.

Key Points:

  • Always have an expert review the AI's output to ensure accuracy and relevance.

  • Human expertise is crucial for validating and refining AI outputs.

Usage Tips:

  • Do not rely solely on AI outputs without human validation.

  • Use expert feedback to continually improve your prompt engineering skills.

By utilizing these strategies and techniques, you can enhance your prompt engineering skills and optimize your interaction with AI.

For further assistance, please reach out to our Customer Success Management (CSM) team.

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