In the event a patient can't get a signal in their home to detect their exact GPS location, our dispatch will provide local 911 with their home address as a last resort. This is why it is crucial that the patient's home address is entered correctly upon enrollment.

In the event there is no connection, the watch will display "100Plus Connecting" but the watch only requires a limited amount of network to upload the data to our dispatch (1 bar should be sufficient).

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