Return Details - Shipment
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Written by Customer Success
Updated over a week ago

Shipment provides all information about transportation. You can edit shipment details when you authorize the return.

Return shipment

The return shipment window contains the shipment information such as the carrier, and the tracking code. If a tracking code is available (depending on the carrier service) a link will be visible to navigate to the carrier tracking page.

Shipment details

The shipment details window contains the origin and destination addresses.

Transport details

The transport details window contains the documents for the return such as a shipping label and packing slip. These documents can be downloaded when available. The availability of these documents is defined by your settings.

Pickup details

The pickup details window contains the details if the transportation involves a pickup. This is depending on the carrier service.

Shipment units

The shipment unit window contains the details of the shipping units. The availability of this information is depending on the settings of the carrier service.

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