To help keep your business organized, we recommend using the Calendars within 17hats. If you are a Google Calendar user, you can connect your Google Calendar to your 17hats brand to ensure all stays synced.
Please note, only calendars listed in the section titled GOOGLE CALENDARS will sync their events to and from Google. Calendars in the 17HATS CALENDARS section cannot sync their events to Google (however, you can subscribe to 17hats Calendars via URL if your calendar software supports URL calendar subscriptions).
Why Connect Google Calendars
By connecting your Google Calendar, your changes and additions made in Google Calendars will be seen in your 17hats brand and vice versa. If you make changes in your 17hats brand, those changes will be seen on your Google Calendar. This is called a 2-way sync.
How to Connect Your Google Calendars
Create the calendars you'd like to sync in to 17hats in your Google Calendar account at https://calendar.google.com. 17hats can't create calendars to sync to Google; the calendars must be created at Google first in order to sync them to 17hats. (Pro Tip: We recommend creating a Calendar for Leads, Booked Clients, and To-Dos; you can assign a different colour to each calendar so you can tell your events apart at a glance)
In your 17hats brand, navigate to the Calendar Settings page in your Account Settings.
Click CONNECT GOOGLE CALENDAR
Enter your Google Username and click Connect.
Google Calendar Process
Next, you'll be directed through Google's authentication process.
Give 17hats access to your Google Account. Follow the prompts to select the Google account containing the calendars you want to sync in to 17hats, and click the checkboxes to grant 17hats permission to access your calendar information when directed.
If you have multiple calendars in your Google Account, select which calendars you would like to sync.
Tip: You can change the calendars synced at any time.Press Save.
You will notice that all the titles of your Google Calendars within your Google Account are viewable from inside the Calendar Section of Account Settings 17hats. However, only the synced will be marked as Active, for the Status will be viewable from inside Calendars.
FAQs
Q: Once connected, how long does it take for my Google Calendars to Sync?
A: Depending on how many events you have on your Google Calendar, it can take several minutes. We recommend giving 5-10 minutes.
Q: Can I connect several different Google Accounts?
A: No, only one Google Account can be connected at a time for each User. However, you can have multiple calendars synced from that Google Account.
Because you can only connect ONE Google Account, attempting to connect additional Google Accounts will disconnect any previous connections.
Solution: If you need to connect multiple Google Accounts to 17hats, you can share your calendars from the "source" Google Calendar account, to the Google account you have connected to 17hats. Then those calendars can sync to 17hats through your Google Account Connection.
Q: What if someone shares their Google Calendar with me? Can that shared calendar be synced to 17hats?
A: Yes, calendars shared within Google can be synced to 17hats as long as they have been shared to you with the full management permissions detailed in the article from the previous answer.
Q: I've been told that I can use Google as an intermediate connection between 17hats and another calendar application like Apple Calendars. Where can I learn more?
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Other questions? Reach out to our Business Support Team via Live Chat or Email Monday through Friday 7am-4pm PST.