Get started | ||
Card purchase fee | NO COST | Cost for your plastic card |
Card activation fee | NO COST | Cost to activate card |
Account registration fee | NO COST | Registering your account |
Monthly usage | ||
Monthly fee | $0.00 | Monthly charge taken from card balance |
Add money | ||
Retail load | $2.00 | Loading funds at a retail location* |
Direct deposit | NO COST | |
Card-to-card transfer | NO COST | |
Bank-to-card transfer | NO COST | |
Spend money | ||
POS PIN debit purchase | NO COST | Using your PIN for a purchase |
POS signature purchase | NO COST | Using our signature only for a purchase |
Bank teller withdrawal | $2.00 | Withdrawing funds from a bank |
POS PIN purchase (declined) | NO COST | Point of sale transaction declined |
POS SIG purchase (declined) | NO COST | Signature transaction declined |
Get cash | ||
ATM withdrawal in-network (US) | $1.95 | ATM cash withdrawal |
ATM withdrawal out-of-network (US) | $1.95 | ATM cash withdrawal out of network. Third party ATM fees may apply |
ATM withdrawal (declined) | $0.50 | ATM cash withdrawal declined |
Information | ||
Customer service (live agent) | NO COST | Live agent support fee |
ATM balance inquiry | $0.50 | Checking your balance at an ATM |
Using your card outside the U.S. | ||
Foreign Exchange Fee | 3% | Fee if card is used outside of the United States |
ATM withdrawal (int’l) | $2.50 | Withdrawing money from an ATM outside of the US, a foreign exchange fee of 3% will apply |
ATM withdrawal (declined) (int’l) | NO COST | ATM decline fee |
POS PIN debit purchase (int’l) | NO COST | POS debit PIN purchase using chip or magstripe |
POS signature purchase (int’l) | NO COST | POS debit signature purchase using chip or magstripe |
POS PIN purchase (declined) (int’l) | NO COST | POS debit PIN decline using chip or magstripe |
POS SIG purchase (declined) (int’l) | NO COST | POS debit signature decline using chip or magstripe |
Other | ||
Inactivity | $3.95 | Inactivity begins after 120 days after the last transaction in the account |
Close card | $5.00 | Fee to close the card. If a new card is ordered, this fee will not be charged in conjunction with the replace card fee. |
Replace card | $10.00 | This fee is for replacing a card that is lost. If your card is stolen, we will not charge you $10.00 to replace the card |
Expedited replacement card | $20.00 | Fee for expedited shipping on a replacement card. This is subject to the location the card is being sent. It will not go over the fee disclosed. It could be less depending on location. |
Card fees
Find out about the card and delivery fees
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Written by Customer Support
Updated over 2 years ago