Congratulations on receiving your physical card!
If you’re reading this, it’s likely that you’ve received your physical card and are now wondering how to activate it.
To begin, it is important to note that once activated, your physical card will replace your virtual one and will be used primarily for online and offline purchases. Your BBAN, on the other hand, will not be affected by the replacement and will remain unchanged because it is linked to your account rather than the card.
Activation steps:
On your Home Screen click on the Physical Card widget as shown in the screenshot below:
Click “Activate” and follow the onscreen instructions:
Unblocking procedure:
If your physical card is blocked after activation, you can easily unblock it by clicking on the physical card widget on your Home Screen and selecting "Unblock card” as shown in the screenshot below:
After that, you should be good to go with your card unblocked.
However, if you found this article to be unhelpful or ineffective, please contact us via email or support chat and we will make every effort to resolve your issues as quickly as possible.