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What happens if I cancel or I am running late?
What happens if I cancel or I am running late?
Updated over 2 weeks ago

A strike will be added to your Partner profile and will be reviewed by the 1v1Me team.

Late Start - 2 points

  • Your late strikes will be removed after 30 days. If you are late on a consistent basis we will review your partnership

  • If you re not in check-in's 5 minutes before the match, you will receive a late strike

  • The ref will send you a reminder after 5 minutes via Partner Success and if possible text

Early Cancel - 5 points

  • Early Cancel is a cancel prior to 24 hours before your scheduled start time

  • Your cancel strikes will be removed after 30 days. If you cancel on a consistent basis we will review your partnership

Late Cancel - 10 points

  • Late Cancel is a cancel within 24 hours

  • Your same day cancel strikes will be removed after 60 days. If you cancel on a consistent basis we will remove you from the program

No Show Cancel - 20 points

  • If you’re unable to play we expect you to contact us at least 30 minutes prior to the match’s start time. If you do not show for your match with 10 minutes, you will be marked as a no-show

  • Your violations for No-Shows will be removed after 90 days. If you no-show 2 or more times we will review your partnership

*Disclaimer: Cancels/Lates won’t be counted against you if you have an extenuating circumstance and you can provide sufficient proof

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