Ahhh, emails. Can't live with them, can't live without them. By far our most asked question every day is "Where is my confirmation / e-ticket email?" We do our best but unfortunately some emails just never get through. They're either spammed by over-zealous filters or they get lost in the ether that is cyberspace but NEVER FEAR! We've got your back. Here are some potential problem solvers.

  1. First, check your spam/junk folder 99.999999 % of the time the email will be nestled snuggly between Nigerian Princes wanting to give you some cash or lots of singles in your area. 
  2. Wait a little while, sometimes spam filters will score emails, it may be the case we're getting looked at a little more closely and our email will pop through any...minute...now... Check it quick, go go go!
  3. It's gone, lost, forever to wander alone through the interwebs. 

So - if it's number '3' you'll need to do two things.

  1. Log in to your account and check your orders - if you need help there's a handy article here: 

   2. Send us a quick message and we'll see what's going on.

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