Do you experience any trouble with entering the video chat room? 

Here you can find answers to potential questions and tips for accessing a video chat meeting. 

Check whether you are using the correct browser (preferably Google Chrome or Mozilla Firefox)

Go to your email to find the link for the meeting room

You can find the link to the meeting room both in the confirmation email of the meeting (you will receive this one directly after scheduling the meeting) and the reminder email (one hour before meetings starts).

If you cannot find the emails containing the session codes right away, you might want to check your spam box. The emails will be send from the following account:

Check whether you have accessed the right website 

Please make sure to go to the website URL link that has been provided in the email. Please note that this is not the regular website but rather a special link to the meeting room.

Tip: if you have any questions, please feel free to contact us via the online chatbox in the bottom right of 24sessions webpage or email us at

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