Variables populate customised data into email notifications sent by 24sessions. They allow you to create personalised notifications with information for both users and guests about the meetings.

Here is how a dynamic variable looks like inside an email notification template:

Hi {{}}

Note: the variable is case sensitive hence the double curly braces {{ }}

Dynamic variables contain information about the meeting and its participants. 24sessions provides you with 16 dynamic variables to choose from. 

16 dynamic variables

Below you will find a description of each variable:

  • - your company name
  • - name of the user
  • - email of the user
  • -  phone number of the user
  • meeting.user.jobTitle - job title of the user
  • meeting.user.locationName - address location name of the user
  • - location city of the user
  • meeting.user.state - location state of the user
  • meeting.user.postcode - location postcode of the user
  • - location country of the user
  • - name of the meeting guest
  • - email of the meeting guest
  • - phone number of the guest
  • meeting.guest.accessKey - access code for guest to enter the meeting room
  • - date of the meeting
  • meeting.status - status of the meeting (scheduled, completed, missed or cancelled)
  • - name of the meeting
  • meeting.type.duration - duration of the meeting
  • - this variable can output meeting date and time. 

Meeting dates would look like this:
 {{ | date('M d, Y') }}

Meeting times would look like this:
 {{ | date('H:i, T') }}

Click here to read more about date and time format. 

  • meeting.reschedulingReason - reason why meeting is rescheduled
  • reason - this will output data depending on the type of email template. For example, in the email notification "Meeting rescheduled by the users or guest"  this variable shows the reason why the meeting is rescheduled. On in the email notification "Meeting cancelled" it will show why the meeting is cancelled. 
  • hostname - name of the meeting host
  • wrapup - the post-meeting note left by the user to the guest 

Important to remember

  • Variables are case sensitive.
  • To include variables in the template always use {{ double curly braces }}.
  • Variables contain no fallback value which means that if a variable does not return anything it will be ignored. 
  • Wrong variables will raise an error when editing the notification template.
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