Go to the 'Meetings overview' and click on 'change' for the relevant meeting to be able to:

  • Reschedule
  • Cancel
  • Assign to someone else

Reschedule

When you reschedule a meeting you can choose a new day and / or time based on a booking form.

Do not forget to specify a reason, the customer will also receive the reason together with the new date and time.

Cancel

Easily cancel the meeting, just don't forget to give a reason, the customer will also receive the reason for cancellation.

Assign to someone else

Select the user to whom you want to assign the meeting.

Note that if there is 'not available' behind the person in question, this means that they have a block in their agenda at that time, this can be blocked availability or blocked video conversation. Despite the message 'not available' you remain able to assign the meeting to the user.

Click update user to definitively reassign the meeting. The relevant user then receives a email confirmation of the meeting.

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