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User Management

Written by Illia Nazarko

Organizations in 3DPrinterOS are meant to use 3D Printers as a shared resource. You'd want different people to have different permissions.

Besides organization-wide permissions, members of an Organization can have specific permissions:

  • Quota – number of prints per user per month.
    You can set up a default organization-wide quota. This will be applied to all new users automatically.
    You can also change it for each user individually.

  • Balance – a balance that is used to charge for 3D prints inside 3DPrinterOS. It's also possible to integrate with third-party payment providers. Read more about PaperCut Integration.

  • User type - There are Regular Users, Advanced Users, Workgroup Moderators or Organization Admins.
    You can read this in detail here

  • Excluding users from the organization

  1. Click the x icon button after the user

  2. Select the checkboxes

  3. Enter "I_AM_SURE" and click OK

  • Deleting users

An admin can only delete users who have the organization's email domain

  1. Click the button with the Trash-Can icon

  2. Confirm the action by entering "I_AM_SURE"

  • Manage user workgroups

    1. Click Manage next to the user's email

    2. Select the workgroup(s)

    3. Click OK to Save changes

  • When an Organization Admin leaves

    Any other Organization Admin in your organization can give the role to the person taking over. They go to Organization Admin → Users, find that person's account and change its role to Organization Admin. The new admin can then update or remove the previous admin's account. If you are not sure who else has the role, contact support@3dprinteros.com.

    Printers belong to the account that added them, and ownership cannot be moved to another account. To take a printer over, add it again from the new admin's account. It is added as a new device, so add it to its Workgroups again and rename it.

    SSO only controls how people sign in, so it does not change who handles billing. To change the billing contact, the request has to come from a current Organization Admin or the existing billing contact.

You can also create a new user or add an existing user to 3DPrinterOS. Please read about it here

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