View price books by clicking the link in the left navigation.

View or edit service repairs and part items by hovering on the item in the price book and clicking on a link.

There are three types of price books available in 3C Connect:

Service Repair Pricing Book

The service repair pricing book holds the service repairs you perform and their associated part items.

Set a property type, labor rate and agreement type to calculate the appropriate pricing.

The sales pricing book holds any line items created as part of a sales package. Items sold in this book are priced at a single flat rate.

The consumable products book holds any day-to-day items that are not billed as a line item to the customer.

Edit a price book by clicking the edit button at the bottom right of the page. If you do not see this button, you may need to contact your administrator to ensure you have permissions to modify price books.

Change the name of a category or add a subcategory at the top of each category section.

Drag each item to reorder it in the list. Reorder categories and subcategories by dragging or clicking the up or down arrow.

Delete categories, subcategories and their contents by clicking the deletion icon.

Add service repairs to a category or subcategory of the price book by adding a new line.

When editing the service pricing book, there are three pricing methods available for each line item:

Custom pricing will allow you to set pricing to accommodate any circumstance.

When editing the sales pricing book, all prices must be set as a flat retail price.

When editing the consumables book, all prices must be set as a flat cost price.