Vorto Technologies, LLC ("Vorto Technologies", "we", "us", or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy ("Policy") explains how we collect, use, and disclose your personal information when you use our mobile application, 5F OTR ("App").
By accessing or using our App, you agree to the terms of this Policy. If you do not agree with this Policy, please do not access or use our App.
1. Collection of Information
When you use our App, we may collect the following types of information:
a. Personal Information: Personal information is data that can be used to identify you directly or indirectly. We may collect personal information that you voluntarily provide, such as your name, email address, phone number, and other contact information.
b. Location Data: In order to provide automated dispatching and routing services, our App requires your location information. We collect and use your device's geolocation information to provide and improve our services.
c. Usage Data: We collect information about how you use our App, such as the features you access, the duration and frequency of your usage, and any errors or issues you encounter.
d. Device Information: We collect information about your device, such as the operating system, device type, and unique device identifiers.
2. Use of Information
We use the information we collect for the following purposes:
a. To provide our services: We use your personal information and location data to provide and improve our App's automated dispatching and routing services.
b. To communicate with you: We use your contact information to respond to your inquiries, provide customer support, and send you service-related updates and announcements.
c. To improve our App: We use usage data and device information to monitor, analyze, and improve the performance, security, and functionality of our App.
d. To comply with legal obligations: We may use your personal information as necessary to comply with applicable laws and regulations.
3. Sharing of Information
We do not share your personal information with external parties, except in the following circumstances:
a. To perform our services: We may share your information with trusted third parties who assist us in providing our services. No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
b. For legal purposes: We may disclose your information if required to do so by law, or in good faith belief that such disclosure is necessary to comply with legal obligations, protect and defend our rights or property, or protect the personal safety of users of our App or the public.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
5. Children's Privacy
Our App is not targeted toward children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to remove such information from our systems.
6. International Data Transfers
As we do not have operations in the European Union (EU), we do not transfer or process personal information of individuals located in the EU.
7. Changes to this Privacy Policy
We reserve the right to update or modify this Policy at any time. Any changes will be effective immediately upon posting the revised Policy in the App. Your continued use of our App after any changes to this Policy indicates your acceptance of the updated Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:
Vorto Technologies, LLC
1515 Wazee Street, Suite 300
Denver, CO 80202
Email: admin@5F.app
We are committed to addressing any concerns you may have about your privacy and our handling of your personal information. If you believe we have not addressed your concerns, you have the right to lodge a complaint with the appropriate data protection authority in your jurisdiction.