š³ Updating Payment Information (Without a Factoring Company)
Payments are sent via ACH only (no wire transfers).
To update bank details:
ā”ļø Contact Support ā Billing Issue ā Updating Payment Info.
ā”ļø Provide a voided check, bank letter, or direct deposit form.
š¼ Updating Payment Information (With a Factoring Company)
š Switching or Removing a Factor
Payments cannot be changed until a Letter of Release (LOR) is received from your factoring company.
Factoring company must send the LOR to apinquiry@vorto.ai.
After release, provide updated bank details for ACH payments.
ā Adding a New Factoring Company
Factoring company must send a Notice of Assignment (NOA) to apinquiry@vorto.ai.
Set up Automated Payment Notifications for the factoring company under Settlements.