Skip to main content

What does "NoAvailableEnrollmentPeriod" mean?

Troubleshooting a healthcare.gov SEP error.

Amanda Martinson avatar
Written by Amanda Martinson
Updated over 7 years ago

So you've quoted your client, you've filled out the application, and you've submitted everything, but instead of seeing 'Complete,' you've encountered 'NoAvailableEnrollmentPeriod.' What gives?

During the SEP (Special Election Period) season, all applicants must have a valid SEP event dated within 60 days of the application submission. When an application has an outdated event, or no event listed at all, the enrollment is denied by CMS, and the agent sees this error. In many cases, agents find that there was simply a typo that might indicate that their client moved 10 years ago. Resubmitting the application with corrected details will resolve this error.

If you're not sure why you've encountered this error, refer back to the eligibility letter. The letter will outline whether or not CMS has approved their application.

Did this answer your question?