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What is Two-Step Verification and how does it work?

Information on multi-factor authentication on AgentExpress.

Amanda Martinson avatar
Written by Amanda Martinson
Updated over 6 years ago

Two-Step Verification is a security process in which an email containing a unique temporary login code is sent to the email listed in your account. 

To sign in, simply enter your email address, and password and click SIGN IN. 

It may take a few minutes to receive the email containing your verification code, and this can vary based on different factors. It may also be necessary for you to add no-reply@agentexpress.com to your address book and/or safe sender list. 

In some cases you may have to contact your IT department or customer support for you internet security software, as changes may be necessary so that the emails are not blocked. 

Please note: this is a mandatory security measure, and is not able to be turned off.

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