Troubleshooting

For Educators, Students, and Parents

J

9 articles in this collection
Written by Amplio Team, Patrick Gilson, and Julio (Arturo) Garfias, Jr.

Amplio Learning Platform Technical Requirements

Learn what software and hardware you need for success

Written by Patrick Gilson
Updated this week

How to clear your browser cache

How to clear saved data from your browser

Written by Amplio Team
Updated over a week ago

Students/Parents

What if I have a weak internet connection?

Learn what to do if your internet connection is slow

Written by Patrick Gilson
Updated over a week ago

What if my browser is not supported?

Learn what you can do about an outdated browser version

Written by Patrick Gilson
Updated over a week ago

What if my Operating System (OS) is not supported?

Learn what you can do about an older operating system

Written by Patrick Gilson
Updated over a week ago

Educators

Enable Screen Sharing on a Mac

Learn how to get Chrome to share your screen

Written by Patrick Gilson
Updated over a week ago

Resolving Video Issues in Windows

What to do when your camera fails to work

Written by Patrick Gilson
Updated over a week ago

Resolving Audio or Video issues on an iPad or iPhone

When there is no audio or video from an iPad or iPhone, try the following steps.

Written by Julio (Arturo) Garfias, Jr.
Updated over a week ago

Resolve sound issues with Windows 10

This quick and easy pro tip will help resolve random audio behavior on Windows 10 PCs

Written by Julio (Arturo) Garfias, Jr.
Updated over a week ago