Account & Technical Issues

Resolve platform errors, browser issues, and network filter blocks, or update teacher account settings and profiles.

11 articles

Articles

How do I reset a student's password?Reset student login credentials directly from your teacher account.

How do I change my teacher password?Update your login credentials and manage your account security settings.

How do I fix 404 errors, loading errors, and other common platform glitches?Quick troubleshooting steps for browser caching, page errors, and technical support.

What web browsers are compatible with Banzai?Recommended desktop, tablet, and mobile web browsers for running Banzai in the classroom.

How do I unblock or whitelist Banzai on my school network filter?Network specifications, domain allowlists, and email configurations for school and district IT administrators.

Collections

Policies & Terms of Use6 articlesExplore Banzai's student data privacy policies, security standards, accessibility documentation, and legal terms.