I didn't get my purchase on iOS/Android/Facebook/Mega Bonus Shop. What should I do?
Please try closing and re-opening the game.
If the purchased item still does not appear, please contact Customer Support and share as much of the following information as possible:
Your Friend Code (in-game ID)
An attached receipt
Order number (for Google Play purchases)
Name/description of the purchased item/package
With this information, we'll do everything we can to get the purchased item to you.