If you see details of a foreign bank or operator (i.e., details of 'another country') when trying to transfer money, it is important to consider a few points:
1. Check the currency and current rates — clarify whether you need to send the amount in rubles or foreign currency and what fees your bank charges.
2. Confirm whether the transfer to the selected country is available — some banks may restrict or temporarily suspend transfers to certain destinations.
3. Follow the instructions in the app — the step-by-step transfer process may vary depending on the recipient's region and the bank's internal rules.
Sberbank💸.
1. Open the 'SberBank Online' app. 2. Go to the 'Payments' section. 3. Select 'To another country'. 4. Specify the recipient's country and phone code, then enter the number. 5. Then choose which bank you want to send the transfer to (if the option is available).
IMPORTANTA-mobile is a payment system of Abkhazia.Make sure you are transferring to a foreign bank (do not confuse with a mobile operator). Top-up to A-mobile is only available from SberBank and T-Bank.‼️If a mistaken transfer occurs, contact the bank support for a refund.
Tinkoff💸.
1. Open the 'Tinkoff' (T-Bank) app. 2. Go to the 'Payments' section. 3. Select 'By phone number'. 4. Enter the recipient's country code and phone number. 5. After entering the details, you will see a list of banks available for transfer, and you can select the desired one.
IMPORTANTA-mobile is the payment system of Abkhazia.Make sure you are transferring to a foreign bank (do not confuse with a mobile operator).Top-up to A-mobile is only available from SberBank and T-Bank.‼️If a mistaken transfer occurs, contact the bank support for a refund.
Alfa-Bank💸.
1. Open the 'Alfa-Bank' app.2. Go to the 'Payments' section.3. Select 'By phone number'.4. Enter the recipient's country code and phone number.5. When the system detects the country, it will show available banks — choose the needed one and complete the transaction.
IMPORTANTA-mobile is the payment system of Abkhazia.Unfortunately, a transfer from Alfa-Bank to this bank (payment method) is NOT POSSIBLE, use another bank for top-up.Make sure you are transferring to a foreign bank (do not confuse with a mobile operator).‼️If a mistaken transfer occurs, contact the bank support for a refund.
💡 Tip
• Make sure you entered the details correctly: account number, country code, recipient's name (if required).• Check the transfer amount limits: some banks have limits on international transfers.• Clarify the processing time: international transfers can take from a few minutes to several business days depending on the bank and the route.• Keep the transaction confirmation: a screenshot or receipt may be needed in case of questions from the bank or the recipient.
If you have any questions or need additional information, please do not hesitate to contact our support service.
We are always happy to help!