Using the Mobile App:

  • On the “Log in” screen click on Forgot password?

  • Enter your country, mobile number and the new password – click on Continue

  • You will receive a text with a 6-digit code to enter – click on Verify

  • Log in with the new password

Using the Web Portal:

  • On the “Log in” screen click on the Forgot your password? Recover link

  • Enter your registered email address and click on Reset

  • Check your inbox for the reset password email, and follow the instructions

Individual accounts are currently linked to the platform you are signing up with, this means that if you signed up/logged in via the App you can only access through the App, same for Web Portal.

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