Using the Mobile App:

You can only access your Individual Account on the Mobile App.

  • Open the Mobile App

  • At the bottom of the screen, click Already have an account? Sign in

  • Select the country you signed up from, enter your phone number and password – Click on Continue

Once you are logged in the App, you can set up the bio-metrics by clicking on Menu and then Settings.

Using the Web Portal:

Please note: Individual Accounts are currently linked to the platform you are signing up with, this means that if you signed up/logged in via the App you can only access through the App, same for Web portal.

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