Tips to stay safe
Updated over a week ago
  • Use finger print detection for mobile devices and use a PIN with more than 4 numbers where possible.

  • Never share your usernames or passwords.

  • Never allow web browsers (e.g. Google Chrome, Internet Explorer) to remember your passwords- you put your information at risk.

  • Protecting your device

  • There are a number of potential threats online and you need to ensure that you properly protect your devices- mobiles, tablets, laptops or PCs. This will help safeguard against your device being infected with malicious software and from potentially serious consequences such as fraud and identity theft.

  • What to do stay safe

  • Ensure you have up-to-date anti-virus software in place on your devices. Schedule regular checks on your computer system.

  • Keep the software on your device up-to-date. Install the latest software update as soon as possible. You will normally receive a prompt to update.

  • When downloading apps, go directly to a legitimate source. For example use the official App store or the Play store. Be cautious when downloading apps accessed by clicking on a link.

  • In the event your device is lost or stolen, most smart phones & tablets have a capability to be remotely wiped. This will prevent sensitive information from falling into the wrong hands.

  • Secure access to your device. Use a strong PIN, password, passcode or fingerprint detection to access your device.

  • Ensure to clear all information on your device before selling it.

  • Know how to recognise the signs that your computer may have become infected (including but not limited to the following):

  • Applications that don’t work properly.

    • Date of last login doesn’t match the date you last logged in.

    • System slows down, freezes or crashes.

    • Unusual error messages.

    • Your browser toolbar changes.

    • System performance deteriorates unexpectedly.

    • An increase in the number of files on the system when nothing has been added by you.

    • Printing does not work correctly.

    • Distortion on screen.

    • File size changes for no apparent reason.

  • If you suspect that your device may be infected. Do not log on to any online banking channels until any malicious software has been removed.

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