To ensure your families can successfully log in to ChildcareNow, check that:
An active enrolment has been created for the parent on QikKids
The mobile number used by the parent to log in correctly matches the parent's mobile number recorded on QikKids
The parent's mobile number is recorded on QikKids in the Mobile Number field.
The mobile number used to log in belongs to the Primary Enrolment Holder of the family
*The Primary Enrolment Holder is commonly the parent whose CRN is linked to the child's CRN for Child Care Subsidy Purposes
If a Secondary Contact would like to access ChildcareNow on their own device, they can do so by logging in using the Primary Enrolment Holder's mobile number and 4-digit PIN code.