If you've made an incorrect booking with the App or have marked an absence incorrectly by accident, please contact your centre directly as soon as you've made the booking to explain that the booking/absence is incorrect, so the centre can get the booking removed/absence amended on their system.
Please ensure you contact your centre directly so to avoid any incorrect fee charges.
For quick access, go to your "Centre" tab and tap on "Phone" to call or "Email" to send an email to your centre email address.
If you need further help with rectifying your booking/absence with the ChildcareNow App, please chat to a ChildcareNow team member on this HELP live chat and we'll be happy to assist!