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Can I contact Stripe's customer support if I have problems or questions?
Can I contact Stripe's customer support if I have problems or questions?

Stripe provides 24/7 support through email or live chat and offers extensive documentation to help with questions and issues.​

Michelle Adams avatar
Written by Michelle Adams
Updated over a week ago

Absolutely! Stripe provides multiple ways to get support whenever you need it.

24/7 Customer Support

Stripe offers round-the-clock customer support, so you can reach out at any time, day or night. Whether you're facing an issue or just have a question, help is available via:

  • Email: You can send your queries or concerns through email and expect a timely response from the support team.

  • Live Chat: For more immediate assistance, use the live chat feature. It's available 24/7, allowing you to get real-time help from Stripe’s support staff.

Helpful Documentation and Resources

In addition to direct support, Stripe provides a comprehensive library of documentation and resources. These include:

  • Help Center: A vast repository of articles and guides on various topics to help you navigate Stripe’s services and troubleshoot common issues.

  • FAQs: A section with frequently asked questions that can provide quick answers to common problems.

  • Community Forums: Access to forums where you can interact with other users, share experiences, and get advice.

With these resources, you can find the support you need to manage and optimize your Stripe account effectively. If you have any issues or need assistance, don’t hesitate to reach out through these channels!

You can view Stripe's support documentation by clicking the button below:

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