If you're having trouble receiving password reset emails, follow these steps to resolve the issue:
Check for Unsubscribes
You might have accidentally unsubscribed from emails from
noreply@companyrock.com. To fix this, try resubscribing:Gmail Users: Search for a previous email from
noreply@companyrock.com. Open the email, and if you see an “Unsubscribe” link, click it again to resubscribe. Confirm your resubscription if prompted.Other Email Providers: The process is similar. Search your inbox for emails from
noreply@companyrock.comand follow the provider’s steps to re-subscribe.
Check Your Spam or Junk Folder
Sometimes, emails may end up in your spam or junk folder. Look for any missing password reset emails. If you find them, mark them as “Not Spam” to ensure future emails land in your inbox.
Contact Support if Issues Persist
If you’ve tried the above steps and still don’t receive the emails, please reach out to our care team for assistance. You can contact us via our contact page.
By following these steps, you should be able to start receiving your password reset emails again. If you need further help, our support team is ready to assist you!