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How do I reset my password?

Reset your password from the Profile screen or the 'Forgot password' prompt at log in

Kirk avatar
Written by Kirk
Updated over 9 months ago

If want to reset or change your password, here's how.

A. If you're logged in to your Eggy app:

  1. In your Eggy app, go to the Profile screen.

  2. Then tap on the Settings button (the little cog in the top left corner of your screen).

  3. Then tap on Password.

  4. Tap on 'Forgot your password'

  5. When the 'Password reset' prompt appears, tap on 'Send it!'

  6. Check your email as we'll send a password reset to you.

  7. Follow the prompts in the email, create a new password and you should be on your way!

B. If you're not logged in to your Eggy app:

  1. Open the Eggy app and tap on 'I have an account'

  2. Tap on the 'Continue with email' sign in button (this is assuming you created your Eggy account with an email address and not via the Google or Apple sign in method).

  3. Enter your email address that you created your Eggy account with

  4. Tap on 'Forgot your password' at the top

  5. Tap on the 'Continue' button and follow the prompts

  6. Check your email as we'll send a password reset to you.

  7. Follow the prompts in the email, create a new password and you'll be on your way!

Get in touch via info@eggy.as if you don't receive the reset password email and we'll get onto it for you.

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