Note: The following only applies to physical DVD sales only. For information about our online video products, click here »
To return a DVD order:
Contact Evergreen Wellness by submitting this form to receive a Return Authorization Number (RA#). Click here for the form »
An illustration of this step in the form is shown below:
- Fill out your name, email address and select the radio button for “Return Authorization”
- Provide a summary of why you were unhappy with the program (in the Comments/Questions box) so we can learn and improve.
- We will email you back with your RA#.
- Write your RA# on your original packing slip or on a copy of your invoice and put it in a return envelope along with your DVD.
- Your return package must be postmarked within 15 days of your original purchase date.
- Mail your return package to:
816 N. Oregon Ave.
Tampa, FL 33606
- Keep a carrier receipt and tracking number in case the package gets lost in transit.
- Once we receive your return package, you will receive your refund within 5 business days.
PLEASE NOTE: we are not responsible for packages refused for delivery, returned to sender, insufficient postage, sent to an invalid destination or sent without an RA#.