Skip to main content

How can I manage trial periods for FITR accounts, including general and coach accounts?

Updated yesterday

How can I manage trial periods for FITR accounts, including general and coach accounts?

Managing trial periods for your FITR account depends on the type of account you have and your specific needs. Below, we outline the steps for both general accounts and FITR coach accounts.

Managing General Account Trials

If you want another trial period for a general account and your current account still exists, you will need to delete your existing account and create a new one. This approach allows you to reset the account and gain access to a new trial period. Please note that this action may result in the loss of any saved data associated with your previous account.

Obtaining an Extended Trial for FITR Coach Accounts

FITR offers the possibility of extending the trial period specifically for coach accounts. To apply for an extended 30-day trial:

  1. Set up a trial FITR coach account.

  2. Provide the registration details (e.g., email address used during the account setup) through the appropriate support or application channel.

  3. The FITR team will review your request and, upon confirmation, extend your trial period to 30 days.

Important Notes

  • The process for resetting a general account trial and extending a coach account trial differs, so ensure you follow the instructions applicable to your account type.

  • Contact FITR support if you encounter any issues while following these steps.

Related Topics

  • Creating and Deleting Accounts

  • Features of Trial Accounts in FITR

  • Switching Between FITR Account Types

Did this answer your question?