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Bank Transfer Issues

So you've sold something but you can't see the money in your bank account. This is due to Stripe payment terms, outlined in further detail..

Updated over 7 months ago

FITR uses Stripe for all its payment processing.


โ€‹Coaching accounts created after 1st Feb 2022:

Please contact Stripe directly for any bank transfer issues.

Accounts created before 1st Feb 2022:
โ€‹

When you make a sale for the first time, Stripe holds the payment from the client for up to 9 days. This is incase of any client disputes and for Stripe to manage money laundering checks they are required to do.

If the payment is a recurring subscription, the following month's payment should hit your bank account in the following month, without this maximum 9 day delay.

If the sale you made was more than 9 working days ago, and the money hasn't hit your bank account, then get in touch with us via live chat.

Thanks

FITR

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