In short, we check everything. If a client's payment fails to go through on a subscription, we'll warn the client that their payment hasn't been successful. We'll tell them that they have 7 days to rectify this payment.

We will also warn the coach so they can chase too.

If after 7 days the payment is not made, we will automatically cancel the subscription, so the client will stop receiving training.

We will send both the coach and client a notification that this has happened.

They can indeed. They simply head into 'My Programs', choose the program in question and press resume subscription, simple as that.

Thanks
FITR