What is Stripe?

Millions of businesses use Stripe to accept payments, send payouts, and manage their businesses online. Stripe is FITR's only integrated payment partner.

How does it work with FITR?

Once connected, FITR will automatically 'talk' to Stripe so that you have total peace of mind that you're being paid for your services.

FITR and Stripe will automatically manage any missed payments and restrictions of program access if required. No more manually chasing clients for payments!

Receive automated bank payouts to your chosen bank, as frequently as you'd like.

Why should I use it?

Time is money

Automating your finances with FITR gives total peace of mind that you'r being paid what you should be without any manual admin efforts, including automatically chasing late payments.
Free up your time to take on more clients and growth your business!
Save money! E.g. if you charge an hour of your time at £100 and you save only 15 minutes from this integration, you've effectively saved £25!!

Efficient accounting

Automatically prepared accounts
Detailed financial reports at your fingertips
Invoices, receipts, refunds, disputes
Full access to Stripe's own reporting dashboard and integrations (e.g. tax) if you need it. Perfect for account reporting purposes.

Analytics

instant detailed financial information on your business
sales, top customers, MRR, average spend, customer conversion, retention rates and more

Automated access

As soon as a client pays FITR will deliver training to the,.
If a client misses a payment the system will automatically retry several times before stopping access as appropriate.

International Client Payments

Accept payments in over 135 currencies.
Where supported FITR (using the power of Stripe) will show your program pricing for clients in their local currency.
Supports all major credit and debit cards.

Apple/Google Pay and PayPal coming very soon!

How hard is it to do?

Super easy, it takes 5-10 minutes with no coding required.

How much is it?

It's 100% free until you sell something.

This applies only if Stripe is available in your country.

Transaction fees are applied when you sell one of your programs. We handle all payments within our platform when you connect your Stripe account. When you sell a program, a 5% fixed transaction fee will be deducted from your total sale. Stripe will also charge you fees that vary from country to country, which you can learn more about by visiting Stripe - https://stripe.com/pricing.

Learn more.

Payment Options and Alternatives in FITR

FITR supports Stripe as its primary and only integrated payment system. This payment platform is used to facilitate seamless payment processing for programs and services offered through FITR. However, we understand that some users may encounter limitations when setting up Stripe accounts or accessing its services. Below, we outline the available payment options and the alternatives if Stripe is unavailable.

Default Payment Integration: Stripe

To charge for your programs or services using FITR, you must connect a Stripe account. This connection allows payments to be fully integrated into the platform, enabling you to set prices, accept payments, and manage transactions directly within FITR. Without a connected Stripe account:

All programs will need to be listed as free.
FITR does not support integrated payment systems other than Stripe.

What to Do in Countries Not Supported by Stripe

If you are located in a country that Stripe does not service, there is a workaround to accommodate this limitation:

Create a Discount Code: Generate a 100% off coupon code to allow users to bypass the payment field during the signup process. In this way, clients can sign up without needing to provide payment information.
Arrange External Payment: Since the integrated payment process is skipped, you’ll need to organize payments through an alternative method outside of FITR. These payments will not be reflected or managed in the FITR platform, so exercise caution and document transactions independently.

Using External Payment Systems (e.g., TeamUp)

Although FITR does not directly support integrations with external payment systems such as TeamUp, you can still accept payments through non-integrated methods. Please note:

Payments managed outside FITR cannot be synchronized or displayed within the FITR system.
To charge through FITR, you must use Stripe. Otherwise, your programs can only be listed as free.

Summary

While Stripe remains the default platform for processing payments within FITR, alternative solutions are available for users in unsupported countries or those who prefer external payment systems. These alternatives require manual handling and may not offer the same level of integration as Stripe. For optimal functionality, we recommend using Stripe where possible. If you need further assistance or guidance, reach out to our support team.

Connecting to Stripe on FITR:

On FITR, simply head to 'Settings' and then the 'Payouts' tab and click connect to Stripe. You'll be directed to Stripe and then back to FITR to complete the process.

Please take note of the warning once you're connected. Please make any price changes, coupons, etc, changes within the FITR platform, rather than in Stripe itself to ensure the connection with FITR works as intended.

Automatic Tax Collection on Stripe:

(help article)

Automatic tax collection is available to coaches using FITR's integrated payments with Stripe.

Stripe Tax will calculate, collect, and report tax on your clients' payments, automatically collect the right amount of tax for your business and access the invoices and reports you need to file returns.

Please follow the below simple steps on the 'Stripe Dashboard' and 'Set up documentation' sections of your connected Stripe account (hyperlinks attached):