Super simple. Two ways:
Via Programs:
Log onto https://app.fitr.training/
Head to 'Programs'
Make sure you're in 'Past' programs. You may need to adjust the selection option. This link should also work.
Click on the program name.
Click the resume subscription button.
To access this via the Client Mobile App head to your Profile and select 'My Programs'. Make sure you have 'Past' programs selected. You'll then see the 'Resume Subscription' button.
Via My Purchases:
To get to 'My Purchases' via a web browser;
Log onto https://app.fitr.training/
Head to the drop down profile menu and select 'Billing'
Select 'My Purchases'
Use the action menu to the right of each program to see the available options. This will include, depending on the program and status:
Cancel Subscription
Resume Subscription / Resubscribe
Retry a missed payment (also see here)
Reschedule - moved the program to a different date in the calendar (see more here)
To access this via the FITR Client App, head to your Profile and select 'My Programs'. From here you can select the menu icon in the top right and select Billing.
Thanks
FITR Team