If a coach has used a method that sends an automated email to you, you'll be able to accept the invitation to join the program directly from the email itself. It will direct you to the program's sales page to download or subscribe to the program.
If the program isn't free, you'll be guided through the payment process too. Clients who have canceled a program can re-subscribe without creating a new account. They should log in using their existing FITR account credentials and access the program through the appropriate invitation or subscription link provided. This process ensures seamless re-enrollment and eliminates the need to set up a new account.
If you're struggling to see the email, you can also accept the invite by:
Logging into https://app.fitr.training/onboarding/sign_in
Head to the drop down menu in the top right and click 'Programs'
Navigate to the 'Invitations' tab on web or drop down menu on smaller devices
Click 'Get Program'.
You'll be guided through the sign up process after this.
If you don't see the invitation here, please check with your coach first if they've sent the program invitation. Additionally, ensure that the program you are trying to access is not set to private, as this could block new subscriptions. If needed, ask your coach to verify and adjust the program's accessibility settings.
Still having issues? Please get in touch via live chat. You can also ensure you're using the correct login credentials for your FITR account and that any subscription links you received are active and properly configured.
Thanks
FITR