1. Is my personal information safe with FortuneJack?  Completely. FortuneJack keeps all your private information secure and all communication is private thanks to the most state-of-the-art encryption technologies.
​    2. Are my finances safe with FortuneJack?  
Unequivocally. Your financial data is kept on user-bound encrypted wallets that are isolated from online systems and third-party interference.
​    3. Can I delete my account?  
You can have your account suspended both permanently or temporarily by simply asking our friendly Customer Service staff. It’s a great and highly commendable move if it’s part of your responsible gaming effort, but if it’s to change casinos, please let us know how we can improve your experience before terminating your account!
​    4. How else can my account be deleted?  
In order to have your account suspended outside of the support chat, all you need to do is inform support@fortunejack.com along with your IP Address, Wallet Hash, and Registration Date.
​    5. Can I play with multiple accounts?  
FortuneJack allows only ONE account per user/IP address/household.