The process may vary depending on the type of account. Below, we detail what to expect in each case:
Professional Accounts (PFAE, RIF, RSC)
Registration through the mobile app
Complete your registration directly in the Fondeadora Profesional app.
Upload the required documentation.
Once your information is submitted, your account will be activated immediately.
If you experience any issues during registration, please contact us at soporte.empresarial@fondeadora.com so we can assist you directly.
Business Accounts (Legal Entities)
Registration through the web platform
Register your company through the Fondeadora Negocios web platform.
Upload all requested documents.
Our team will review your file and notify you via email if any information is missing or requires correction.
Once your documentation is complete and validated, we will coordinate an on-site visit to your company’s tax address for the contract signing.
Please note: The in-person signing of the contract is a mandatory requirement to open the account.
Within 24 business hours after the contract is signed, we will finalize the review and activate your account. You will receive a confirmation once your account is ready to operate and receive funds.
Haven’t received an update after registering?
If more than 48 business hours have passed since your registration and you haven’t received any communication, please reach out to us via the support chat or email. We’ll be happy to assist you.