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Standard Questions

Updated this week

Standard questions are pre-made questions that include a selected answer type, answers (when appropriate), a Data Key, and, in some cases, validation for the answer. Although standard questions enable you to quickly build your Data Collection Stage, there are still parameters you have to work within.

Due to the need to be standardized, standard questions are not editable in any way, including the Data Key. In addition, some PII (Personally Identifiable Information) answers, such as SSN, bank information, and insurance information, are secured questions, which have limited view access.

Fountain also allows you to create custom questions, enabling you to ask exactly what you need from your applicants without restriction. When creating custom questions, you'll be required to create the answers and data key. Learn about custom questions in this article.


Standard vs Custom Question Functionality

Review the table below to compare standard versus custom question functionality:

Functionality

Standard Question

Custom Question (Unsecured)

Viewable in Applicant profiles

Some fields

Yes

Filter by value in Applicant Table and UAV

No

Yes

Exportable

Some fields

Yes

Customizable Data Key

No

Yes

Customizable Option Bank

No

Yes

Use responses as merge keys into documents for signing

Some fields

Yes


Adding Standard Questions

To add a standard question to a Data Collection stage, follow the steps below:

  1. In the Workflow Editor, click the Data Collection stage you want to add a question to in the list of stages on the left.

  2. Under Data Collection Form, click the Edit questions button.

  3. Enter a title and description. Then click Add question.

    1. You can also create Logic Jumps via this section. Learn more about Logic Jumps in this article.

  4. Click the Enter a question title field to choose from the list of Standard Questions. Click See all questions to see the full list. The answers, data key, and validation (for some questions) will autopopulate.

    1. If you previously created custom questions, they will also appear in the list to choose from.

  5. To make a question mandatory for the applicant, click the asterisk (*) towards the bottom right corner.

  6. Click Save.

Learn about standard questions that include a data validation in this article.

Secure Questions

Secure questions will include a yellow lock icon in the bottom right corner if you select a standard question that is secured. Secure question answers are only visible in the Applicant Profile to users with the Access Secure Data permission. Additionally, all file upload questions are secured.


Types of Standard Data Collection Questions

Review the standard question categories below to see the types of questions available in each category, as well as the related Data Key for each question:

Diversity, Equity, & Inclusion Questions

Questions

Key

Do you identify as having a disability?

disability

What is your Race/Ethnicity?

ethnicity

Which group best describes your gender?

gender

What is your Sexual Orientation?

sexual_orientation

Do you identify as Transgender?

transgender_identity

Which of the following statements regarding your United States Military Status best describes you?

veteran_us

Essentials

Questions

Key

Avatar

avatar

Work Availability

work_availability

Date of Birth

date_of_birth

Eighteen or Older

eighteen_or_older

Sixteen or Older

sixteen_or_older

Country of Residence

country

City / Town

city

Street

street

State

state

Zipcode

zipcode

Citizenship

citizenship

Are you authorized to work in the United States?

can_work_in_us

How many hours per week do you prefer to work?

desired_hours_per_week

How long do you wish to remain at this position?

desired_employment_duration

How many years have you worked in the same or similar position?

years_of_experience

What is the highest level of education you have completed?

education

Please upload a copy of your resume

resume

Drivers License

drivers_license

Please upload a copy of a cover letter explaining your interest in this position

cover_letter

Social Security Number

ssn

SSN Card Document Upload

ssn_card_document_upload

National Identification Number

national_identification_number

National Identification Document Upload

national_identification_document_upload

Please describe previous experiences that contribute to your fit for this position

previous_work

Have Prior Experience

have_prior_experience

How did you find out about this position?

referral_source

Do you have reliable transportation?

have_transportation

Which country will you be working in?

country_of_work

Salary & Tax

Questions

Key

Income Salary

income_salary

Income Income Tax Dollar Amount

income_income_tax_dollar_amount

Income SS Tax

income_ss_tax

Income Medicare Tax

income_medicare_tax

Income Taxpayer Identification Number

income_taxpayer_identification_number

Bank

Questions

Key

Bank Name

bank_name

Bank Routing Number

bank_routing_number

Bank Account Number

bank_account_number

Driving

Questions

Key

Vehicle Make

vehicle_make

Vehicle Model

vehicle_model

Vehicle Year

vehicle_year

Vehicle Photo

vehicle_photo

Vehicle Registration Plate Number

vehicle_registration_plate_number

Vehicle VIN Number

vehicle_vin_number

Driver License Number

driver_license_number

Driver License Expiration Date

driver_license_expiration_date

Driver License State

driver_license_state

Driver License Photo

driver_license_photo

Social Media

Questions

Key

LinkedIn Profile Link

linkedin

Facebook Profile Link

facebook

Twitter Profile Link

twitter

Behavioral

Questions

Key

Have you worked at our company before?

did_apply_multiple_times

Why do you think you would be a good fit for our company and this position?

why_should_we_hire_you

What 3-5 things do you need to be successful in this position? What are the deal killers?

success_in_job

What are your expectations for earnings, per hour, in this position?

earnings_expectations

Do you prefer working on your own or as part of a team?

team_or_solo

Extra

Questions

Key

Emergency Contact Name

emergency_contact_name

Emergency Contact Phone

emergency_contact_phone

Emergency Contact Relationship

emergency_contact_relationship

Please list your current professional certifications or licenses

certifications_licenses

What is your first spoken language?

first_language

Please select any other languages you speak

other_languages

Insurance

Questions

Key

Insurance Type

insurance_type

Insurance Benefactor First Name

insurance_benefactor_first_name

Insurance Benefactor Middle Name

insurance_benefactor_middle_name

Insurance Benefactor Last Name

insurance_benefactor_last_name

Insurance Member ID

insurance_member_id

Insurance Company Group ID

insurance_company_group_id

Insurance Company of Issue

insurance_company_of_issue

Insurance Country of Issue

insurance_country_of_issue

Insurance City of Issue

insurance_city_of_issue

Insurance Issue Date

insurance_issue_date

Insurance Expiration Date

insurance_expiration_date

Passport

Questions

Key

Passport Document Photo

passport_document_photo

Passport Number

passport_number

Passport Country of Issue

passport_country_of_issue

Passport City of Issue

passport_city_of_issue

Passport Issue Date

passport_issue_date

Passport Expiration Date

passport_expiration_date

For guidance and support in choosing standard questions, contact your Fountain Customer Success contact or support@fountain.com.


Additional Resources

Click the image below to try out adding questions to a Data Collection stage.

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