The very first step in setting up your booking or POS system is to define Floor Plans and Locations. Floor Plans can be different areas of your venue, like 'Inside' and 'Outside', or 'Main floor' and 'Bar area'. Locations are the places where people receive their orders, typically tables, but can also be things like bar stools, hotel rooms, or pickup points.
You can make a graphic representation of your floor plans with the built-in Floor Plan Designer.
Set up a Floor Plan
Basic setup:
Navigation bar: Administration > Menu
Page: Floor Plans
Click Add Floor Plan.
In the panel, give your Floor Plan a short, clear name so that you and your staff can identify it.
Click Save.
To add more Floor Plans, repeat steps 2 through 4. When you have finished with all the Floor Plans, click Publish Floor Plans.
Choosing a clear name for the Floor Plan is especially important if you have more than one area. Often, names like 'Inside' and 'Outside' work well.
You can always edit a Floor Plan by clicking on the three dots next to the Floor Plan name on the Floor Plans page, and clicking Edit. Once you are finished with the changes, click the Update Floor Plan button at the top of the panel to save.
Additional features:
Fresto is highly customizable and you can fine-tune it to match the exact way you like to work. The additional settings for the Floor Plan are listed below.
Some of the settings help you to define more advanced Floor Plans that are not physical areas but Locations that are grouped by the way they are used.
Setting | What it does |
Staff
| You can create a special Floor Plan for orders that staff make. In that case, staff members themselves are considered the Locations. Check this box to use the Floor Plan in this way.
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Room service
| In a hotel context, you can create a Floor Plan for room service orders.
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Upload image | You may want guests to see a different image for each particular Floor Plan or experience when they book. |
Short title visible to customers
| Use this field to set a name that customers see, if you want it to be different from what staff see. |
Short description visible to customers
| Use this field to give a short description of your Floor Plan for customers.
|
Long description visible to customers
| Use this field to give a longer description of your Floor Plan for customers. |
How many days in advance does a booking need to be placed?
| Use this field to specify how many days in advance a guest has to place a booking on the Floor Plan. Zero is the default and means that there is no limit, and you allow same-day bookings.
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The Floor Plan has custom booking settings
| Set up your Floor Plan to work almost as if it was an independent restaurant. This means that guests cannot book via the normal link, and have to use a special link for this Floor Plan instead. Checking this box shows more options for further customization. These are:
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Floor Plan can only host large party bookings | Only allow large party bookings for this Floor Plan. When you check this box, two more settings become visible so you can specify the minimum and maximum number of guests per booking.
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Add Locations to your Floor Plan
Basic setup:
A Location is anywhere that an order can be received. Locations are often tables, but depending on your type of business, they can be other things like bar stools or hotel rooms. To create a Location:
Navigation bar: Administration > Menu
Page: Floor Plans
Select a Floor Plan and click Add location.
In the panel, give your new Location a name. For a restaurant, a good name for the first table might be 'Table 1'
Fill in the Max capacity and Min capacity fields, to indicate the maximum and minimum number of people who fit.
Click Save.
Repeat steps 1 through 4, and when you have finished adding Locations to your Floor Plans, click Publish Floor Plans.
Additional features:
In the Location panel, there are several additional settings you can use to match the way you prefer to run your business.
Combining Locations
A very useful feature is the ability to combine Locations, for example when a larger party requires two tables to be put together. To specify which Locations are combinable, follow these steps:
Navigation bar: Administration > Menu
Page: Floor Plans
Choose the Floor Plan where you would like to combine Locations, and click the Edit Location button.
In the Locations panel, click Select Locations.
In the dialog, select one or more Locations (such as other tables), that you can combine your Location with.
Click Select to save.
Customizing Locations
There are several additional settings in the Locations panel that let you customize a Location.
Setting | What it does |
Combined locations
| This is used for combining Locations. See above.
|
Reserved for walk-ins, not bookable online
| Check this box if you want to keep a table for walk-ins only. |
Disable SMS when ordering from this QR label | Check this box if you don't want texts sent from this QR label.
|
Takeaway Location | Check this box when the Location is a takeaway point. This kind of Location does not allow orders to be combined, but does allow payment before the order is ready,
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Location booking priority
| Set a Location to High, Medium or Low priority. For example, you may want to fill window seats first, or tables near the toilets last. |
You can always edit a Location by clicking on the relevant Floor Plan in the Floor Plans page, and then clicking on the pencil for that Location in the table. This opens the Locations panel. Once you are finished with the changes, click the Update Location button at the top of the panel to save.
Create a graphic view of your Floor Plans and Locations
Use the Floor Plan Designer to create a visual representation of your Floor Plans.
Navigation bar: Administration > Menu
Page: Floor Plans
Click Design Floor Plan.
The Locations appear in the top left. Drag them into position. Often, the Locations will be tables, so with one selected, use the options at the top right to switch between square and circular.
Use the + Add Object button at the bottom left to add features for orientation such as windows, plants and doors.
Repeat steps 2 through 4 until you have a good visual representation of your Floor Plan.
When you have finished click Close designer and then Publish Floor Plans.
You can edit or change the graphic view at any time by clicking Edit Floor Plan