Make sure your guests can avoid the things they are allergic to

Steve Jennings avatar
Written by Steve Jennings
Updated over a week ago

You can indicate the ingredients in each product that your customers might have a bad reaction to. Set up Allergies in the Allergies view, as follows:

Navigation bar: Administration > Menu

Page: Allergies

To create an allergy, follow these steps:

  1. Click Add allergy

  2. In the panel, give the allergy a name.

  3. Click Add allergy

  4. Repeat steps 2 through 3 to add all the allergies that are relevant.

Fresto provides a list of frequently found allergenic ingredients so you don’t have to type everything when you set this up. Click Import from Fresto for a list of the most common ones.

At this point you have created a series of allergies, but they are not associated with any particular product. To associate an allergy with a product, you have to update the product itself. Do the following:

Navigation bar: Administration > Menu

Page: Menu

  1. Click the product you wish to modify with an Allergy.

  2. In the panel, click Allergies.

  3. Select all the options that apply to this product.

  4. Click Update Product to save your changes.

The product you have edited now has the Allergy you have associated with it.

In the POS and the online menu, you and your guests have the opportunity of filtering out all products that have the allergenic ingredients you have listed for them. For example, someone who is lactose intolerant can easily remove from view all the products that contain milk. Allergenic ingredients are also shown under the product name when the product is selected.

Note that in the configuration you can decide whether allergenic ingredients can be removed from products. This setting applies to the whole company.

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