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Configure the POS

How to use the Fresto POS to handle orders

Steve Jennings avatar
Written by Steve Jennings
Updated over a year ago

The Point of Sale (POS) module lets staff create, manage and take payment for orders from customers who are in your venue.

The POS is the core module of the whole Fresto system, and is seamlessly connected to various other modules such as the Menu, Kitchen Display System, Reporting, Analytics, and Booking. Together, they offer a large and efficient set of features that will help you optimize the flow around most of your daily operations.

The POS itself has a user-friendly interface that lets you perform the following actions:

  • Create and modify an order

  • Manage order status

  • Merge and split orders

  • Pay an order by accepting different payment methods

  • Print, Email or SMS invoices and receipts

Configurations and settings

Navigation bar: Administration > Settings

Page: Configuration

Click POS to get to the settings. These are as follows:

Setting

What it does

POS orders guest number

Force staff creating POS orders to state the number of guests when creating an order.

Orders discount access

Allow only Administrators to set discounts on order.

Cancel order products permit

Allow only Administrators and Managers to cancel order products.

POS user logout

The Fresto Administration application requires a login.

Each employee who has a Fresto login account also has a POS code (3 digits) and a POS name (a short name code).

The application offers the possibility to switch user without logging out and in. Instead, you can change the POS user simply by typing the new user POS code.

This setting defines whether the application should automatically ask for the user POS code after 180 seconds of inactivity.

Note that this setting applies only to Order and POS features and never to Administrators.

Menu product number visibility

A menu product has an optional menu number. This can be used to define sequence priority, or simply to quickly identify a product by its number. In some cases, this number is required to be shown in the POS menu.

Start first serving group

Automatically set a new order's first serving group to START status.

Start all serving groups

Automatically set all of a new order's serving groups to START status.

Orders to bookings connection

By default, the system recognizes if a specific Location has a booking and passes the booking information to the orders that are created on that Location.

This setting removes this booking-order connection.

Automatically create a walk-in for each located order

Set this property if you want to automatically create a walk-in on a Location as the first order is created on it. This allows your booking plan to always be up-to-date and avoids double booking.

Wallet payment code

Defines the code to be used by your customers if you have a wallet account (e.g. MobilePay). This code will be printed in the order invoice.

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