How can I upload my stock?
First, click on your 'Profile Name' on the top right of the main page, then click on "Upload Stock" under "Supplier" section as shown below.
You can Download our template, or check our accepted values sheet.
Now, you can choose one of two possibilities below to publish your stock:
Upload a CSV Excel file: A user can upload (by browsing in the computer files or dragging a file to the appropriate upload section) his own stock file.
Don't have a template of your own? no problem! you can download our ready-
made template.
Connect an ERP to SFTP system: Choosing this option will generate a special and secured link, host, username and password to be placed in the SFTP in order to sync the stock to the supplier’s dashboard. You'll need to follow the instruction on how to generate the SSH key (screenshot below) to get the secured link (host, username and password) which then you'll need to implement in an SFTP software such as Filezilla - client side
We've prepared 3 quick videos going over some of the flows. Hoping these will be useful for suppliers:
Step 1 -
Generating SSH Key on Mac: https://drive.google.com/file/d/1vREO9TMvUVGi-73JUspMG47VTOl_-i90/view?usp=sharing
Generating SSH Key on Windows: https://drive.google.com/file/d/1reKelMpE9D0iW5hZ55qPQmpCC7ZbRbWk/view?usp=sharing
Connect via API (Coming Soon): dedicated to larger scale companies, this option requires a Tech Support department to input and generate the API connection.
If a supplier wishes to upload a single item, it is possible through the “Actions” button under “Add Diamond”. Filing the attributes and pressing “Add item” will add the diamond to the suppliers' total stock (Coming Soon)
How can I publish my stock?
Once you upload your stock, you'll need to go to "Manage Stock"
Then your stock will appear either in "Import Errors" where you'll need to click on Fix Errors to see which values our system didn't recognise and then you'll need to fix them manually (or upload the CSV file again with the correct values) or in "Pending" where you need to approve them prior publishing live (do notice that the system requires up to 30 minutes until the diamond is visible on Get-Diamonds).
If you need more help, check out the rest of our articles or contact us.