How Penny Pinch gets in touch
Nobody at Penny Pinch will ever contact you to request a password or verification code to your account. If you have any questions or concerns about security, send an email to support@mypennypinch.com
How Penny Pinch helps protect your financial information
We use encryption to help protect your account information and monitor your account activity to help identify unauthorized transactions. If you suspect that your account shows unauthorized activity, contact us.
Encryption & storage
We use encryption to help protect your account details and store that information on servers in secure locations. On the web, “https:” and a lock next to the web address is your signal that encryption is on.
Account protection
If you’ve lost your phone or suspect that it is being used in an unauthorized way, please contact us immediately for assistance. Never share your pin or password with anyone and ensure that they are strong.
Keep yourself safe
Penny Pinch is designed for payments between friends and people who trust each other. Avoid payments to people you don't know, especially if it involves a sale of goods and services. These payments are potentially high risk, and you could lose your money without getting what you paid for. Penny Pinch does not offer buyer or seller protection.
Security support
We’re here to help. If you have any questions or concerns about security, send an email to suppport@mypennypinch.com
We do our best to respond to any customer service or technical support issues quickly, efficiently, and with care.
Responsible Disclosure
If you are a security researcher and would like to report a vulnerability that you've found, please contact us immediately for assistance.